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Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers
Ralph F. SmithHow much do you like this book?
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Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.
Categories:
Year:
2006
Edition:
1
Publisher:
Wiley
Language:
english
Pages:
240
ISBN 10:
0470102144
ISBN 13:
9780470102145
File:
PDF, 2.67 MB
Your tags:
IPFS:
CID , CID Blake2b
english, 2006
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